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How do I clear the cache from my browser?

Clearing cache ensures your web browser is using the most up-to-date version of Parish Online, here are the steps you need to take to clear the cache from your web browser

Cache is data that is stored by your browser each time you visit a website so that if you visit it again it doesn't have to reload all the same information. From time to time we may ask you to clear the cache to make sure your web browser is using the most up-to-date version of the software.

With your web browser open, follow the instructions below: (if you don't know which browser you are using you can check here)

 

 Internet Explorer v11 Press CTRL + SHIFT + DEL (CMD + SHIFT + DEL on Apple Mac) to bring up the Delete Browsing History window. Ensure the 'Temporary Internet files and website files' option is selected, and all the other options are deselected. Then press the delete button and refresh your web browser.
 Microsoft Edge Press CTRL + SHIFT + DEL (CMD + SHIFT + DEL on Apple Mac) to bring up the Clear Browsing data window. Ensure the 'Cached data and files' option is selected, and all the other options are deselected. Then press the clear button and refresh your web browser.
 Google Chrome Press CTRL + SHIFT + DEL (CMD + SHIFT + DEL on Apple Mac) to bring up the Clear Browsing data window. Ensure the ' Cached images and files' option is selected, and all the other options are deselected.  In the 'Obliterate the following items from' drop down menu at the top select 'The beginning of time'. Then press the Clear browsing data button and refresh your web browser.
 Mozilla Firefox  Press CTRL + SHIFT + DEL (CMD + SHIFT + DEL on Apple Mac) to bring up the Clear Recent History window. Ensure the 'Cache' option is selected, and all the other options are deselected.  In the 'Time Range' drop down menu at the top select 'Everything'. Then press the Clear Now button and refresh your web browser.
 Apple Safari

Enable Developer Tools: Click on Safari (top left of screen) then select preferences (CMD + ,). On the advanced tab select the 'Show Develop menu in menu bar' tick box then close the preferences window.


Clear Cache: Click on the Develop menu item (top of screen) > select ' Empty Caches' then refresh your web browser.

 


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