Services

GOV.UK Email

Email communication is at the heart of all councils. Show your tier of Government means business by using a secure and modern email system using a GOV.UK domain.

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“Switching to Parish Online Email allows our whole council to communicate using a GOV.UK email address, projecting professionalism, authority and good governance.”

Fit-for-purpose email

We’ve invested in a modern, intuitive and feature-rich email system to make communication with residents and stakeholders better.

Our service comes with desktop, tablet and mobile apps to ensure it’s easy for staff and councillors to get connected.

Security at its heart

Our mail system comes with security features to help you cut through the spam.

Our Quarantine ensures malicious emails, such as people pretending to be your Chair, don’t get through.

Use our Admin Panel to set Trusted and Blocked domains and emails.Set Two-Factor Authentication options for added security.

Save time with role-based emails

Shared Mailboxes allow you and colleagues to collaborate on incoming email. Set up role-based emails (such as allotments@yourdomain.gov.uk) for serving residents quicker and more efficiently.

Distribution Lists allow you to easily email all councillors in one go. You can create as many role-based emails as you like.

Retain your email archive

We have a “sucker-upper” which takes the emails and folders from your old email system over into ours.

All you need are the login details for your old system, and it is done in less than 8 hours.

This works with Gmail, Outlook.com, Hotmail, Yahoo, Microsoft 365, Google Workspace, and any IMAP-enabled system from your old supplier.

Turbocharge your time management

Distribution Lists allow you to easily email all councillors in one go.You can create as many role-based emails as you like.We have tools to help you save time when dealing with council business;

Shared calendars
To Do Lists
Schedule Send
Reply reminders
Rules and Filters
Notes
Offline mode

and much more

Choose your mail app

Our mail system comes with an intuitive and easy-to-use webmail as well as desktop, tablet and mobile apps.

However, if you’d prefer to use Outlook, Apple Mail, or any other mail application, that’s fine. Your Parish Online Email system connects to it.

Pricing

Package Options

Feature	Core Package	Full Package
Named mailboxes with 5GB storage	1 mailbox for clerk	Up to 20 included
GOV.UK Domain
Two-factor authentication
Email Migration Service (self-service or assisted)
Global signatures and footer policies
Shared Mailboxes
Distribution Lists
Unlimited Email Support
SAPPP Practitioners’ Guide Assertion 10 compliant
Price	Free	£260 ex VAT per year

Add-Ons	Price (ex VAT) per year
Upgrade to 10GB storage	£24 per mailbox
Upgrade to 30GB storage	£42 per mailbox (includes our Cloud Office solution)
Mailboxes beyond 20	£18 per mailbox
Adoption and auto-forwarding of old domain	£25