Services
Wellbeing Support Services
Providing wellbeing support to the local council sector to tackle isolation, toxic environments and workload issues. Join free one-to-one sessions and low-cost group sessions.
“My Parish Online Wellbeing one-to-one session has given me the tools I need to cope better and deal with personal issues within the council.”
— Parish Clerk in Gloucestershire

Social Value for the sector
Parish Online is a not-for-profit Community Interest Company so has a role in investing in services that provide social value to Town, Parish and Community Councils.
Whilst we primarily deal with software and IT, we know that many clerks struggle with the expectations and stresses of clerking life.
So, we’ve reserved a pot of money to fund one-to-one sessions for clerks that they can register for anonymously and get the support they need and set out action plans to improve their situation.


Pathways for a better working environment
Our wellbeing sessions are all about giving you tools that can help you steer your council towards a better, more civil working environment.
Whether it’s conflict, workload or isolation, our sessions are built using tried-and-tested techniques to take the steps needed to improve your situation.
One-to-one Session
The one-to-one session is completely free and used by any clerk, whether you’re a Parish Online customer or not.
The sessions are for clerks struggling with their work environment, whether that be workload, isolation, disrespectful behaviour or managing a toxic environment.
The sessions take place on a video call and are completely private. Only our Parish Online trainer will see your booking.
And before you ask, no, this isn’t something that the usual Parish Online team will do! Let us introduce Sarah, our new wellbeing specialist and business psychologist who will be leading these sessions. She has over 20 years of experience helping people through challenges helping create healthier and more productive workplaces.


Group Coaching Sessions
Our group coaching sessions are for councils who want to proactively raise standards. They can help improve awareness of expected behaviour, Civility and Respect, Code of Conduct and meeting high professional standards within a council.
These sessions are subsidised by Parish Online to ensure they’re accessible for all size of council. We also run them through County Association groups.
Packages
| Package | Pricing |
|---|---|
| One-to-one Session | Free |
| Group Session | £350 ex vat |
| County Association Group Sessions | Enquire with your County Association |
Latest Wellbeing Service News
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Successful launch of Parish Online Wellbeing helping clerks and councillors cope under pressure
Parish Online Wellbeing, a new coaching service for clerks and councillors was launched in May 2026. It allows clerks to…
